This privacy policy explains how Airport Parking 4u, located at Tothill Car Park, Elmsleigh Road, Staines, TW18 4am, collects, uses, and protects your personal information. By using our website and services, you agree to the terms of this policy.

1. What Personal Information Do We Collect?

When you use our website, make a booking, or register with us, we collect the following information:

• Your name
• Your phone number
• Your email address
• Your postal address
• Your booking history
• Your vehicle registration number

If you’d like to see or update the information we hold about you, please contact us at info@airportparking4u.com.

2. How Do We Use Your Information?

We use your personal information to:

• Process your bookings and payments.
• Respond to your customer service requests and enquiries.
• Ask for feedback and reviews on our services.
• Follow up with you about any questions you’ve had.
• Inform you about new services, features, or special offers if you have agreed to receive this information.
• Send you newsletters if you’ve signed up for them.

3. GDPR Compliance

We follow the General Data Protection Regulation (GDPR) to make sure your personal information is handled safely and clearly. Under GDPR, you have the right to:

• Access: Request a copy of the information we hold about you.
• Rectification: Ask us to correct any incorrect or incomplete data.
• Erasure: Request that we delete your personal data, where appropriate.
• Restriction: Ask us to limit how we use your personal data.
• Portability: Receive your personal data in a common format and transfer it to another provider.
• Objection: Object to how we use your personal data in certain cases, including for marketing.

To use any of these rights, please contact us at info@airportparking4u.com. We’ll respond to your request within one month, as required by GDPR.

4. Email Marketing

If you agree, we may send you emails about our services, special offers, and promotions. You can stop receiving these emails at any time by clicking “unsubscribe” in the email or by contacting us directly.

When we send marketing emails, we may check if you opened the email or clicked on any links. This helps us improve our emails in the future.

5. How Do We Protect Your Information?

We take your privacy seriously and protect your information by:

• Only collecting the information we need.
• Keeping your information accurate and up-to-date.
• Removing information we no longer need.
• Protecting your data from unauthorised access.

Our website is regularly checked for security issues to keep your information safe. Your personal information is stored securely and is only accessible by a few people who need it to do their jobs. All sensitive information, like payment details, is encrypted using Secure Socket Layer (SSL) technology.

All payments are processed through a secure gateway and are not stored on our servers.

6. Use of Cookies

Our website uses cookies to improve your experience. When you first visit our site, you can choose to allow or block cookies. You can also change your browser settings to block cookies, but this might affect how the website works.

We use tools like Google Analytics to understand how visitors use our website. These tools may store cookies on your computer, but they do not collect personal information.

7. Retention of Data

We will keep your personal information only as long as necessary for the purposes it was collected for, or as required by law. Your data will be kept for up to 36 months before being deleted, unless we need to keep it longer due to legal reasons.

8. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with third-party service providers to help us provide our services, such as processing payments. These providers are required to keep your data secure and only use it for the services they provide.

We may also share your information if required by law, or to protect our rights or the safety of our customers.

9. Data Security

We take reasonable steps to protect your personal data in line with the law. However, the internet is not completely secure, so we cannot guarantee the security of your data during transmission to our site. Once we receive your information, we will use strict procedures and security measures to prevent unauthorised access.

10. Links to Other Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites, so we encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or the law. Please check this policy occasionally to stay informed about any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your rights, please contact us at: